Technology
CategoryClever automation: AI support for refund resolution
Gotta share this customer support web experience here, as I have a feeling it will be the norm for most businesses. It could also come in ..
Automate repetitive work
I was performing some repetitive tasks the other day in my marketing job. “Performing” shouldn’t be used in the same sentence with “repeti..
A little wish before Christmas
Few years ago I wrote a bitter-sweet letter to Santa Claus. If before I was a kid raising introspective questions about financial crisis a..