Reflections
CategoryA little wish before Christmas
Few years ago I wrote a bitter-sweet letter to Santa Claus. If before I was a kid raising introspective questions about financial crisis a..
What happens when you take the service out of customer service
Isn’t it just sad how some successful businesses lose their chance of being successful in the long haul just because they’re over ..
Why should silence be mandatory in public transportation
…to avoid catastrophes like attending a three women’s loud chit chat that can ruin your reading or attempt to take the last nap before w..
Letter to Santa Claus
Dear Santa,
My name is Di. You probably remember me. I stopped writing you when I turned 8. It was then I found out that you actually exi..